Policy

Atherton Tablelands Accommodation Barking Owl Retreat Booking Website Policy

Prior to your stay we ask you to please read our Policy 

  • Maximum 4 adult guests only per cottage 
  • Sorry no children or babies
  • Minimum of one night's deposit required for all Bookings
  • Credit Card Details required to secure all Bookings
  • 2 nights minimum stay required - longer minimums apply for some long weekends and Xmas holidays
  • Full payment due on arrival
  • Payments accepted are Cash, Visa, Mastercard, Eftpos, and UnionPay
  • $3 surcharge may apply for payment by Credit Card
  • Standard Tariffs are per couple per night
  • All extra adult guests are charged our extra guest rate per night
  • Smoking is NOT permitted inside the Cottages
  • Swimming is NOT permitted in the Property Dam
  • We do NOT accommodate pets or any animals
  • We cannot accommodate non paying guests, Day visitors, or visitors to your cottage
  • Walking is permitted on designated walking tracks only
  • Fires are only permitted in the dam hut fireplace and are NOT permitted in the cottage yards or anywhere else on the property 
  • Cottages are serviced once per Weekly stay if required, shorter stays are not
  • Extra Servicing can be arranged at rate of $25 p/hr
  • Load Dishwashers prior to departure or pay $25 Service Fee
  • On departure Cottages are expected to be left generally tidy
  • Extra cleaning out of the ordinary will incur a Service Fee of $25 p/hr
  • Damage to or loss of Cottage Accessories, Equipment, Linen etc will incur a full reimbursement for the current cost of item
  • Guests are responsible for damage loss or theft from cottages
  • Travel Insurance is recommended for all guests
  • Standard Check in time 2.00 PM Check out time 10.00 AM
  • Late check outs incur a $25 p/hr Service Fee (Min $25)
  • All fees incurred will be charged to the C/Card used to secure booking
  • Mini Bar used will also be charged to the C/Card used to secure booking
General Cancellations must be notified within 21 Days prior to booking due date
Public Holiday Cancellations must be notified within 30 Days prior to booking due date. All Cancellations outside the notification periods listed above will incur a cancellation Fee of 100% of the full Booking unless the Cottage is re let. Guests are responsible for full term of Bookings, and unless changes are made prior to Cancellation Policy date, Guests are responsible for payment of full term booked. All Cancellations will incur a fee equivalent to one nights deposit or a fee of $45.

Thank you for taking time to read our policy and we look forward to you staying with us soon!

*Please note our cancellation policy may differ to booking sites.

Barking Owl Retreat reserve the right to change these policies as required

Contact us or Enquire Here